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Simplifying Property Management

We handle the daily admin behind your short-term rental operations. Expert service teams and custom-built AI solutions to manage the tasks that are slowing your growth.

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Built for scaling Property managers

Take Repetitive Admin
Off Your To Do List

We implement the service teams and systems your business needs, when it needs them. We help you break the bottlenecks in your operation that are slowing you down from scaling. Four connected areas, powered by AI, delivered by a reliable team of experts.

Guest Services

Guest messages come in at all hours and your evenings and weekends disappear as you grow. AI triage handles the basics, a dedicated guest support team handles the rest, and only the top priority issues ever land with you.

Cleaning Teams

Scheduling cleaning across properties takes time, and quality and inventory are hard to manage and track as you grow. Scheduling runs automatically, backed by a portal that tracks every clean and keeps standards consistent.

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Marketing

Staying on top of pricing, listings and promotions takes time to do properly, and it's easy to fall behind as your portfolio grows. We actively manage your pricing and listings, and build direct booking systems that grow revenue beyond the OTAs.

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Property Owners

Timely updates and accurate reporting get harder to maintain as you scale, and it only takes one missed update to lose an owner's trust. We make sure owners are informed fast, and every report goes out professionally, every time.

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Built Around How You Work

No two operations run the same way. Property management companies, independent short-term rental owners, and aparthotels all face different demands, and each comes with its own bottlenecks. Instead of forcing you into one generic platform, we optimise your systems to fit how your business actually operates on a daily basis.

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Modern Apartment Building

Property Managers

Modern House

Short-term Rental Owners

Hotel Room

Aparthotels

Trusted By Property Managers Globally

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"As we grew, managing our cleaners, guest support and supplies all became more complicated. PrimeBnB stepped in and helped streamline across the board. We've also had great success with them on our guest upsells, deposits and direct booking functions. It's been a massive help across the board."

Sarah, Wandernest Stays

Your Operations Simplified & Handled

An operating system built in three layers: automation for the repetitive work, AI for the complex questions, and human focus for everything that actually needs it.

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Automated Workflows

Repetitive tasks are the biggest drain on you and your team's time - booking updates, scheduling, reminders, reporting, all pulling attention away from the work that actually grows your business. We automate these processes, so they run in the background, without anyone needing to action them one by one.

Ai Service Agents

Guests and owners don't want to wait for answers, and your team can't be available every hour of the day to give them. We deploy AI agents to handle the more complex questions directly, so issues get resolved on the spot instead of sitting in a queue until someone's free.

Human Expertise

Not everything should be automated - the judgment calls, the relationships, the moments that need a real person, still need one. That's where our round-the-clock expert team comes in, ready to step in wherever it's needed.

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We Work With The Tech Stack You Already Run On

Your systems, connected. Not replaced. Expertise across the booking platforms, communication tools, and finance software that power short-term rental operations.

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We don't just connect your tools. We build the automation layer that makes them work as one system, actively driving productivity across your business.

A Reliable Team Running Your Daily Operations

Most property managers run the show alone, with no real cover when they're offline or stretched too thin. Hiring a team big enough to fix that is expensive, slow, and hard to justify.

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That's where we come in. A dedicated team covering everything slowing you down, handled by real experts who know the industry, day or night, 365 days a year.

60%

Cheaper than hiring for your business

24/7

Support across your property operations

Start Streamlining Your Property Operations Today

Whether you're looking to improve the systems you already have, or want a dedicated team running your day-to-day operations across guests, owners, cleaning and marketing - we can help.

 

Book a call to see exactly how it works, tailored to what you actually need.

Frequently Asked Questions

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